Last updated: July 2026
This Privacy Policy explains how Contablue Enterprise (“Contablue”, “we”, “us” or “our”) collects, uses, discloses and safeguards your information when you visit or make a purchase on contablue.shop (the “Site”). By using the Site, you agree to the practices described in this policy.
1. Who we are
The Site is operated by Contablue Enterprise, GSTIN 24AAIFC7690Q1ZP, with its operational office at 502, Krishna Platina, Near Khodiyar Nagar Cross Road, Waghodia Road, Vadodara, Gujarat – 390019, India. For any privacy-related queries, contact us at orders@contablue.com or call +91 97246 97396 / +91 87340 71214.
2. Information we collect
- Information you provide: name, billing and shipping address, email address, phone number, company details and any information you submit through forms, account registration or checkout.
- Order & payment information: products purchased, order value and transaction details. Card/UPI/net-banking details are collected and processed directly by our payment gateway and are not stored on our servers.
- Technical information: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
3. How we use your information
- To process, fulfil and deliver your orders and manage returns, exchanges and warranty claims.
- To create and manage your account, including wallet credits and offers where applicable.
- To communicate with you about orders, enquiries, support and (with your consent) offers and updates.
- To detect, prevent and address fraud, security issues and misuse of the Site.
- To comply with applicable legal, tax and regulatory obligations.
4. Cookies
We use cookies to keep your cart and session active, remember preferences and understand how the Site is used. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.
5. Sharing your information
We do not sell your personal information. We share it only with:
- Payment gateways to process payments securely.
- Logistics and courier partners to deliver your orders.
- Service providers who help us operate the Site (e.g. hosting, communications), bound by confidentiality obligations.
- Authorities where required by law or to protect our rights.
6. Data retention & security
We retain personal information for as long as necessary to fulfil the purposes described above and to meet legal and accounting requirements. We apply reasonable technical and organisational safeguards to protect your data. However, no method of transmission over the internet is completely secure.
7. Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing communications at any time by contacting orders@contablue.com.
8. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.
9. Contact us
Contablue Enterprise (GSTIN: 24AAIFC7690Q1ZP), 502, Krishna Platina, Near Khodiyar Nagar Cross Road, Waghodia Road, Vadodara, Gujarat – 390019, India
Email: orders@contablue.com | Phone: +91 97246 97396, +91 87340 71214